Terms of service

boatwireusa.com Terms of Service This Agreement was last modified on November 18, 2016 Agreement between user and boatwireusa.comPlease read these Terms of Service completely using www.boatwireusa.com which isowned and operated by Boat Wire, LLC. This Agreement documents the legally bindingterms and conditions attached to the use of the Site at www.boatwireusa.com. By using or accessing the Site in any way, viewing or browsing the Site, or adding your owncontent to the Site, you are agreeing to be bound by these Terms of Service .PrivacyYour use of www.boatwireusa.com is subject to Boat Wire's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices. Electronic CommunicationsVisiting www.boatwireusa.com or sending emails to boatwirellc@gmail.com constitutes electronic communications. Your consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing. Your AccountIf you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that boatwireusa.com is not responsible for third party access to your account that results from theft of misappropriation of your account. boatwireusa.com and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion. boatwireusa.com does not knowingly collect, either online or offline, personal information from person under the age of thirteen. If you are under 18, you may use www.boatwireusa.com only with permission of a parent or guardian. Termination/Access Restrictionboatwireusa.com reserves the right to terminate your access to the Site, at any time without notice. Ordering Orders can be placed online at www.boatwireusa.com You will need a valid accepted credit card, the billing name and address matching your credit card, your shipping/delivery address, a phone number where you can be reached and an email address for electronic confirmation and tracking details. Additional acceptable methods of payment include PayPal, personal checks in U.S. Funds only or money order. If using a personal check or money order for payment, your order will not be processed until check or money order has been received and cleared. Orders can also be placed by phone at 912-574-1769  from 9am -5 pm M-Th EST and 9am -3 pm Friday EST. When placing your order via phone please have the above information available as well as the SKU number, quantity, price etc. Custom Cable Special OrderOur representatives will be happy to assist you with your special orders. Call 912-574-1769  or E-mail: boatwirellc@gmail.com Please supply us with a drawing or detailed instructions of how you want your custom battery cables assembled. Provide wire gauge size, length, color, terminations with eyelet hole size, where applicable, heat shrink tubing selection and quantity. A quote will be provided once approved by cable fabricator. Once approved we will send a PayPal invoice to be paid with the credit card of your choice, or your PayPal account, if applicable. Once payment is made the cables will be fabricated next day, with the exception of weekends or Federal holidays. With few exceptions, Special Orders may not be cancelled or returned. Order Cancellation/RefundWe reserve the right to cancel any order at any time and issue a refund. ShippingOrders are normally processed next day, with the exception of Saturdays, Sundays, and Federal holidays. We ship USPS Priority Mail as a general rule. Occasionally, due to weight restrictions, we will ship with UPS Ground. Normal shipping times are 3-5 business days depending on your delivery location. Additional shipping fees may be assessed for delivery to remote areas of the U.S., or packages with excessive weight. Expedited shipping is NOT available from www.Bestboatwire.com Contact Bestboatwire.com customer service at 912-574-1769  from 9am -5 pm M-Th EST and 9am -3 pm Friday EST to request shipping upgrades. Shipping upgrade cost is based on weight, preferred carrier, and date/time of delivery. Additional fees are processed as a separate transaction. All payments are processed through PayPal and are non-refundable. Back ordersIf an item is subject to a supplier or manufacturers delay, a Boat Wire customer service representative will contact you via the phone number or email address you provided when placing your order. The back ordered item will be shipped separately upon re-stock or refunded depending upon customer preference. Pricing And AvailabilityPlease note that prices are subject to market conditions and therefore may change without notice. Certain products may be withdrawn from sale at any time or may not be continuously in inventory. Check our online inventory for the most current pricing and availability. Delayed DeliveriesAt certain times of the year, due to a large volume of packaging shipping with USPS, your package may be delayed by several days. Occasional carrier delay may also occur throughout the year unexpectedly, due to inclement weather or other factors. Please follow your package tracking closely. If you experience a shipping delay, contact your local USPS location and provide the tracking number. An inquiry claim may be filed with USPS. This action usually produces a package within 2-3 days. Notify Boat Wire Customer Service at boatwirellc@gmail.com immediately of the delay and any action taken.  Damaged or Lost PackagesPlease note that boatwireusa.com takes care in insuring your package arrives at your door in sound condition. However, damage or loss may occur in rare instances. If your package arrives with visible damage, refuse delivery or if your parcel is left without a signature and damage is found, please contact boatwireusa.com Customer Service immediately at 912-574-1769 or email at boatwirellc@gmail.com We will require photos accompanying your email report correspondence. Do not discard the box or any packaging materials. A claim for damage and/or loss will be filed with the carrier. You will be required to provide information for claim filing and verify the claim via an email link that will be sent to you once the claim has been filed. If items were missing from your order due to damage, note those items by circling on your enclosed packing slip, if available, and upload along with your photos. If your package does not arrive in the expected time frame, contact your local USPS immediately to file an inquiry claim. Notify boatwireusa.com Customer Service at boatwirellc@gmail.com and provide the claim number. We will do all we can to assist you in recovering your package.  Intellectual PropertyYou are granted a non-exclusive, non-transferable, revocable license to access and use www.boatwireusa.com strictly in accordance with these terms of use. As a condition of your use of this Site, you warrant to boatwireusa.com that you will not use this site for any purpose that is unlawful or prohibited by these terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site of interfere any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.  All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on this Site, is the property of boatwireusa.com or it's suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. boatwireusa.com content is not for resale. Your use of the Site, does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any any proprietary rights or attribution notices in any content. You will use protected content sole for your personal use, and will make no other use of the content without the express written permission of boatwireusa.com and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the Intellectual Property of boatwireusa.com or our licensors expect as expressly authorized by these terms. International UsersThe Service is controlled, operated and administrated by Boat Wire, LLC from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the boatwireusa.com content accessed through www.boatwireusa.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations. Changes to Termsboatwireusa.com reserves the right, in it's sole discretion, to change the terms under which www.boatwireusa.com is offered. The most current version of the terms will supersede all previous versions. boatwireusa.com encourages you to periodically review the terms to stay informed of our updates. Governing LawThis agreement is governed in accordance with the laws of Georgia, USA. Contact Usboatwireusa.com welcomes your questions or comments regarding the Terms: Boat Wire, LLC 5880 New Jesup Hwy.Brunswick, GA 31523 Email address:boatwirellc@gmail.com Telephone number:912-574-1769